Return & Refund Policy

At FastIntel Store, your satisfaction is our priority. We want you to shop with confidence knowing that we stand behind the quality of our products and customer experience. If something isn’t right, we’re here to help.

30-Day Return Guarantee

We offer a 30-day return policy from the date your order is delivered. If you are not completely satisfied with your purchase, you may request a return or refund within this period.

Eligible Returns

To qualify for a return, items must:

• Be unused or in acceptable condition
  
• Include original packaging whenever possible
  
• Not be damaged due to misuse or improper handling

Please contact our support team before sending any item back.

Damaged, Defective, or Incorrect Items

If your order arrives:

• damaged
  
• defective
  
• or incorrect

please contact us within 7 days of delivery with:

• your order number
  
• clear photos/videos of the issue
  
• packaging images if possible

We will gladly offer:

• a replacement
  
• store credit
  
• or a full refund depending on the situation

Your satisfaction is important to us, and we’ll always work toward a fair solution.

Refund Process

Once your return or refund request is approved:

• refunds will be processed back to your original payment method
  
• please allow 5–10 business days for your bank or payment provider to complete the transaction

You will receive an email confirmation once your refund has been issued.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

• personal care items
  
• beauty products that have been opened or used
  
• intimate apparel
  
• customized or personalized products

Order Cancellation

Orders may be canceled within 12 hours after purchase. Once an order has been processed or shipped, cancellations may no longer be possible.

Return Shipping

In some cases, customers may be responsible for return shipping costs unless:

• the item arrived damaged
  
• the wrong item was sent
  
• or the product is defective

We recommend using a trackable shipping service for returns.

Our Commitment to You

At FastIntel Store, we carefully select products designed to improve everyday life through quality, functionality, and style. We genuinely care about our customers and aim to provide a shopping experience that feels safe, reliable, and enjoyable from start to finish.

If you ever experience an issue with your order, our support team will do our best to make things right.

Contact Us

If you need assistance regarding a return, refund, or order issue, please contact us anytime:

📧 support@fastintelst.com